At Travelink County Private Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
Please read this Privacy Policy carefully. By using our website and services, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, date of birth, and other similar contact details.
- Payment Information: Credit card details, bank account information, and transaction history (processed securely through third-party payment gateways).
- Travel Preferences: Destination preferences, travel dates, accommodation choices, and special requests.
- Technical Data: IP address, browser type, device information, operating system, and browsing behaviour (via cookies and similar technologies).
- Communication Data: Any correspondence you send to us, including emails, messages, and feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your membership applications, bookings, and payments.
- To provide you with travel recommendations, holiday packages, and offers.
- To communicate with you regarding your reservations, queries, and service updates.
- To improve our services, website experience, and customer support.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist us in operating our business, such as payment processors, hotels, travel agencies, and technology providers.
- Legal Authorities: When required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We ensure that all third parties with whom we share your information are contractually obligated to protect your data and use it solely for the purposes specified.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure and encryption of sensitive data.
- Regular security audits and vulnerability assessments.
- Access controls and employee training on data protection.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable steps to safeguard your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
We also use third-party analytics tools (e.g., Google Analytics) to collect anonymized data about user behaviour on our site.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct any inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request that we transfer your data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
8. Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Travelink County Private Ltd.
811, Meghdoot Building, Nehru Place,
New Delhi - 110019, India
Email: info@travelinkcounty.com
Phone: +91 9717308208